(2007). Creating Do‐It‐Yourself Customers: How Great Customer Experiences Build Great Companies. Emerald.
Chicago Style CitationCreating Do‐It‐Yourself Customers: How Great Customer Experiences Build Great Companies. Emerald, 2007.
MLA CitationCreating Do‐It‐Yourself Customers: How Great Customer Experiences Build Great Companies. Emerald, 2007.
Warning: These citations may not always be 100% accurate.